Frequently Asked Questions
Before Booking Your Surgery
Is the Booking Fee Refundable?
The Booking Fee is non-refundable and cannot be refunded once paid
Are there any medical conditions that may disqualify me from having surgery with Mia Aesthetics?
Yes, we want to ensure your safety and optimal outcomes. If you have any of these medical conditions, it may indicate that office-based surgery with Mia Aesthetics isn’t suitable for you. However, please keep in mind that this list doesn’t cover every possibility, and there could be other medical conditions or circumstances that might impact your eligibility for surgery with us. To guarantee that we provide you with the best care possible, it’s essential that you share your complete medical history, including any past and present medical conditions with us openly prior to booking your surgery. Your well-being is our top priority, and we’re here to support you every step of the way.
If I want to schedule my surgery to occur within 60 days of the date of booking, is there a special process or deadline that I need to be aware of?
Yes. If you are determined to be a candidate for surgery within 60 days of booking your surgery, then you will be required to adhere to the expedited process of:
- completing your Patient Medical Questionnaire within 24 hours of paying the Booking Fee
- submitting your completed lab results and medical clearance forms within 72 hours of paying the Booking Fee
However, please note that each patient’s case is unique and additional medical clearance documentation may be required. To best assist you in getting you through the clearance process, it is imperative that you openly disclose your complete medical history, including any past and present medical conditions prior to booking your surgery.
Please make sure that if you are traveling, you have made all necessary travel arrangements.
Does Mia Aesthetics Accept Third Party Financing?
Yes. Mia Aesthetics’ financing partners can be found at: https://miaaesthetics.com/financing/
How Long is My Booking Fee Valid For?
Upon payment of the Booking Fee, you have 12 months from the date of payment of the Booking Fee to schedule and undergo surgery, unless a contract extension (if eligible) is requested and paid prior to the 12-month contract expiration date. If your surgery does not take place by the contract expiration date, then a new Booking Fee will be required.
Does Mia Aesthetics Accept Health Insurance?
No. Mia Aesthetics does not accept insurance of any kind as payment for your surgical procedure.
After Booking Your Surgery
Are there any medications or other substances that I cannot take 30 days before surgery?
To avoid getting cancelled, please make sure that you consult the Medication to Avoid list and stop all use of any medications and substances as directed therein. If you do not see your medication listed and you are not sure whether you should continue to take the medication, please call Mia Aesthetics.
I am prescribed medication that I take regularly. If my prescription is not listed on the Medication to Avoid List, then should I continue taking my prescribed medication up to and including the day of surgery?
If you are prescribed medication that is not listed on the Medication to Avoid list, then please contact your Medical Provider (such as your Primary Care Physician) to determine if the medication should be taken up to and including the day of surgery or if the medication should not be taken prior to surgery.
Please ensure that you notify Mia Aesthetics of any directive given to you by your Medical Provider.
Should you need further guidance or have medication-specific questions, please call Mia Aesthetics.
Are there any pre-clearance labs or forms that I will need to complete in order to get cleared for surgery?
Yes. Mia Aesthetics requires that certain labs be completed, and that a Medical Clearance form be completed by your Primary Care Provider. In addition, you may be required to complete additional Labs and specialist clearances based on your medical history, lab results, and medical clearance provided by your Medical Provider. All required Lab Work orders and Medical Clearance forms can be found in your Patient Portal.
When will I receive my pre-operative appointment details, surgery details, and post-operative appointment details?
Once you have been notified by Mia Aesthetics that you have been cleared for surgery, Mia Aesthetics will contact you to book your pre-operative appointment. At your pre-operative appointment, you will book your post-operative appointments and any post-surgical massages you may have purchased.
What if I need to make any changes to my Invoice after paying my Booking Fee?
Please consult the Terms & Conditions for any changes to your Invoice. Please note that fees may apply based on changes made, as set forth in the Terms & Conditions.
I already paid my Booking Fee and just saw that Mia Aesthetics has launched a new promotion, am I eligible to take advantage of that promotion?
If you have already paid a Booking Fee, then you are not eligible to take advantage of any subsequent promotional offer (i.e., you cannot rebook to get a promotional pricing).
When do I need to have my surgery paid in full?
10 days before your surgery date.
How do I submit my lab results and medical clearance forms to Mia Aesthetics?
You should upload your lab results and medical clearance forms in PDF format (no pictures or screenshots) to your Patient Portal. Utilizing your Patient Portal is the easiest and best way to send over your medical clearance documentation. Alternatively, if you are experiencing an issue with the Patient Portal, then you can Fax over your lab results and medical clearance forms to 786-718-1136.
I have received an email to set up my Patient Portal, do I need to set that up? What is the purpose of the Patient Portal?
Yes. Upon payment of your Booking Fee, you will receive an email with a link to create a password for your Patient Portal. The Patient Portal is where you can access your Patient Medical Questionnaire, lab orders and medical clearance forms and view all your appointments. The Patient Portal is also where you should upload your lab results and completed medical clearance forms to Mia for review, submit a medical records request, seek a contract extension (if eligible), find answers to your FAQ, and more. Please make sure to timely sign up for your Patient Portal and to familiarize yourself with the Patient Portal.
When can I expect to hear back from Mia Aesthetics once I have submitted my lab results and medical clearance forms?
Please allow up to 72 business hours to receive a response from Mia Aesthetics.
Is there a deadline to submit my lab results and medical clearance documentation?
Yes. The deadline to submit your lab results and medical clearance documentation will be stated in your Patient Portal.
Getting Ready for Surgery
Are there any tests I need to complete on my day of surgery?
Yes. Please note that Mia Aesthetics conducts a pregnancy test and drug test as a final step before proceeding with surgery.
If I am traveling to a Mia Aesthetics location to have surgery, how long do I need to stay post-surgery?
You must remain within 20 miles of the surgery location for a minimum of five (5) days after surgery to receive post-operative care.