Jasmyne H. was a true breath of fresh air. I had an issue with my Pre-Op clearance and although I had spoken to several other individuals, throughout the process who had all of my information, none of them possessed the proper “medical” knowledge to identify the issue and/or address the concern. Jasmyne explained every aspect to me, provided viable solutions for me to consider and even rescheduled my surgery, all while keeping me smiling. All of the other individuals that I have spoken to at Mia have been very polite, but definitely lack any real knowledge and can easily cause unnecessary frustration if asked the most basic questions. Jasmyne H. and Courtney (my coordinator) have been the absolute BEST!!!!